Shipping policy
Please note the difference in "production time" and "shipping time". Because of the various custom products we offer, the production time varies from item to item. The production time includes how long it takes to customize your item, generate a proof, and/or print an order if necessary. This also applies to items being created by the many companies we represent, all of which have a variety of "production" times. The shipping time is how long the order takes to reach you after the item is produced by the shipping method you have selected.
Non-personalized, in-stock items will be produced and shipped out within 3 business days. We will notify you if your item is on backorder.
*Please note that sale items may take longer to ship.
Most customized items are produced within 10 business days at which time we will ship your order based on your preferred shipping method. Each product page lists the estimated production time. If needed, a rush service may be available and will be listed as an option on the product page. Customized orders cannot be cancelled or changed once the order has been placed. Most customized orders will be shipped directly from the vendor and will not be available for gift wrapping.
Most in-stock invitations that we are printing in house will have a proof ready within 3 business days. Once you have approved your proof, printing will be completed within ""3 business days"" then shipped (see shipping for details and options.)
Our standard shipping includes USPS, FedEx and UPS Ground unless otherwise requested. Once your order is produced, it will be shipped based on your preferred shipping method. We do not ship to post office boxes. A tracking number will be emailed to the address provided once your order has shipped.
Once your order has shipped, you will get an email confirmation from ups or fedex. If you would like to track your shipment, please go to www.usps.com www.fedex.com or www.ups.com and enter your order's tracking number.
Currently, we ship to the United States and Canada. If shipping to Cananda, even if a gift, the person receiving the package is responsible for any customs taxes/fees. Paper + More cannot cannot estimate these costs before shipping. Shipping to Canada is by USPS First Class International which takes 7-10 Business Days. Upgrade to FedEx shipping to Canada for an additional fee.
If you are not able to locate your email confirmation, we will be happy to assist you. please contact us by calling 405.842.4177 or emailing hello@papernmoreok.com.