Shipping policy

 

What is production time versus shipping time?

Please note the difference in "production time" and "shipping time". Because of the various custom products we offer, the production time varies from item to item. The production time includes how long it takes to customize your item, generate a proof, and/or print an order if necessary. This also applies to items being created by the many companies we represent, all of which have a variety of production times. The shipping time is how long the order takes to reach you after the item is produced by the shipping method you have selected.

 

How long does it take to receive my order?

Non-personalized, in-stock items will be shipped out within 3 business days.

Most customized items are produced within 10 business days at which time we will ship your order based on your preferred shipping method.  If needed, a rush service may be available. Customized orders cannot be cancelled or changed once the order has been placed. Most customized orders will be shipped directly from the vendor and will not be available for gift wrapping.

Most in-stock invitations that we are printing in house will have a proof ready within 3 business days. Once you have approved your proof, printing will be completed within 3 business days  then shipped (see shipping for details and options.) 

 


What shipping methods do you offer?

Our standard shipping includes USPS, FedEx and UPS Ground unless otherwise requested. Once your order is produced, it will be shipped based on your preferred shipping method. We do not ship to post office boxes. A tracking number will be emailed to the address provided once your order has shipped.

 

Will I be able to track my shipment?

Once your order has shipped, you will get an email confirmation from usps or fedex. If you would like to track your shipment, please go to www.usps.com www.fedex.com or www.ups.com and enter your order's tracking number.


Do you ship internationally?

Currently, we only ship within the United States.

If you are not able to locate your email confirmation, we will be happy to assist you. please contact us by calling 405.842.4177 or emailing info@papernmoreok.com.